This is a sensitive situation, and the board's role is to protect the community, not to intervene medically. Here's how to approach it:
- Step 1: Focus on behavior, not diagnosis. Only act on observable safety or rule violations. Do not try to diagnose conditions like dementia, hoarding disorder, or other mental illness.
- Step 2: Document specific incidents. Keep a dated log of behaviors (wandering, leaving the stove on, aggression, for example). Stick to facts only.
- Step 3: Act immediately if there's a danger. If the resident poses a risk to themselves or others, call 911. Emergency responders are trained to help.
- Step 4: Report to Adult Protective Services (APS) if there's concern about neglect, vulnerability, or self-harm. Contact APS at 1-800-962-2873 or reportabuse.dcf.state.fl.us.
- Step 5: Contact family or an emergency contact, if known. If the association has a listed emergency contact on file, you may notify them of safety-related incidents.
- Focus on facts, not assumptions.
- Do not share confidential records or discuss medical conditions.
- Do not contact unlisted relatives unless there is an immediate safety concern and you've consulted legal counsel.
- Step 6: Consult association legal counsel before taking further action. Before taking steps like restricting access or suggesting removal, seek legal advice to avoid liability or discrimination claims.
What not to do:
- Don't diagnose or discuss possible health conditions.
- Don't contact doctors or outside parties unless legally authorized.
- Don't treat the resident differently based on health concerns.
- Don't attempt eviction or removal without proper legal process.
Legal notes:
- Fair Housing Act: protects residents with disabilities from discrimination.
- Florida Statute §415.1034: allows voluntary reporting of vulnerable adults.
Bottom line: your role is to protect the community, not to intervene medically. When in doubt, document facts, report danger, and call your attorney.